BMC RemedyForce Mobile Applications

There are 3 seperate mobile applications available for use with RemedyForce.  These applications can be accessed via an iPhone, iPad, Android or Blackberry devices.

 

ApplicationDetails
salesforce1.png

Salesforce1 Mobile App is designed for the IT Staff that utilize Remedyrforce to enable them to log, track, update incidents, changes, … To follow up on tasks and do approvals (at this moment does not contain request management).

Details on installing and using Salesforce1 MobileApp on the various devices can be found here.

RemedyForce Self Service Mobile App.png

RemedyForce Self Service Mobile App is designed for End Users to access Self Service Components of Remedyforce via a mobile device.

Video for installing on iPhone can be found here.  Similar process for installing on the Blackberry.
MyIT.png

 

MyIT the Next Generation Self Service application.

coming soon.png.jpg

 

Usage

 

All you need to use any of the above applications you need to use a valid URL,  login and password.  To access the BMC Trial Organization, select 1 of the logins below, based on your location:

 

Americas Org

 

To login to Salesforce1 Mobile App (or Chatter)

URL

ID

Password

http://login.salesforce.com

itstaff@6bmcremedyforce.com

force2012

 

To login to RemedyForce Self Service:

URL

ID

Password

https://bmcremedyforcetrial-1301e66377b.secure.force.com

enduser@6bmcremedyforce.com

force2012

 

EMEA Org

 

To login to Salesforce1 Mobile App (or Chatter)

URL

ID

Password

http://login.salesforce.com

itstaff@23bmcremedyforce.com

force2012

 

To login to RemedyForce Self Service:

URL

ID

Password

https://bmcremedyforcetrial-13027d366d2.secure.force.com

enduser@23bmcremedyforce.com

force2012

 

APAC Org

 

To login to Salesforce1 Mobile App (or Chatter)

URL

ID

Password

http://login.salesforce.com

itstaff@16bmcremedyforce.com

force2012

 

To login to RemedyForce Self Service:

URL

ID

Password

https://bmcremedyforcetrial-13027c4ca68.secure.force.com

enduser@16bmcremedyforce.com

force2012