BMC RemedyForce Mobile Applications

There are 3 seperate mobile applications available for use with RemedyForce.  These applications can be accessed via an iPhone, iPad, Android or Blackberry device.

 

 

ApplicationDetails

The 1st application is Chatter.

chatter.png

Details on installing and using Chatter on the various devices can be found here.

The 2nd application is SalesForce mobile.  This application is designed for the IT Staff that utilize RemedyForce. 

Details on installing and using SalesForce Mobile on the various devices can be found here.

The 3rd Application is RemedyForce Self Service.  This application is for End Users to access Self Service Components.

Video for installing on iPhone can be found here.  Similar process for installing on the Blackberry.

 

Usage:

 

All you need to use any of the above applications you need to use a valid URL,  login and password.  To access the BMC Trial Organization, select 1 of the logins below, based on your location:

 

 

Americas Org

 

To login to either SalesForce Mobile Client or Chatter:

URL

ID

Password

http://login.salesforce.com

itstaff@6bmcremedyforce.com

force2012

 

To login to RemedyForce Self Service:

URL

ID

Password

https://bmcremedyforcetrial-1301e66377b.secure.force.com

enduser@6bmcremedyforce.com

force2012

 

EMEA Org

To login to either SalesForce Mobile Client or Chatter:

URL

ID

Password

http://login.salesforce.com

itstaff@23bmcremedyforce.com

force2012

 

To login to RemedyForce Self Service:

URL

ID

Password

https://bmcremedyforcetrial-13027d366d2.secure.force.com

enduser@23bmcremedyforce.com

force2012

 

APAC Org

To login to either SalesForce Mobile Client or Chatter:

URL

ID

Password

http://login.salesforce.com

itstaff@16bmcremedyforce.com

force2012

 

To login to RemedyForce Self Service:

URL

ID

Password

https://bmcremedyforcetrial-13027c4ca68.secure.force.com

enduser@16bmcremedyforce.com

force2012