Depending on the persona we have different mobile applications available for use with Remedyforce. These applications can be accessed via an iPhone, iPad or via Android devices.
If you need to use any of the above applications you need to use a valid login and password of your demo org.
- The Taking Your Service Desk Mobile white paper is to explore some key recommendations to help you with implementing your mobile Service Desk and to provide some instruction and guidance on how mobile best practices can be applied to your Remedyforce solution.
- Details on installing and using Salesforce1 MobileApp on the various devices can be found here.
- You probably already know that iOS and Android versions of the Salesforce1 app are available for download on the App Store and Google Play. However, Salesforce1 is also available as a web only app that can accessed via any browser. Simply log into any Salesforce1 enabled Org and then append /one/one.app to your instance URL e.g. https://na12.salesforce.com/one/one.app) in order to access the web version of Salesforce1.”