This paper explores the many challenges facing organizations as they transition to a modern data center . It also provides solutions to these challenges, presenting how organizations are able to use service models dynamically maintained by BMC Atrium Discovery and Dependency Mapping (BMC Atrium Discovery) to enable business-aware change and incident management processes.
Read more to learn how IT organizations are using BMC Atrium Discovery to reduce unplanned downtime by:
- Reducing the business impact of change
- Better prioritizing incidents
- Reducing incident resolution times