Align Change and Incident Management with Business Priorities

This paper explores the many challenges facing organizations as they transition to a modern data center .  It  also provides solutions to these challenges, presenting how organizations are able to use service models  dynamically maintained by BMC Atrium Discovery and Dependency Mapping (BMC Atrium Discovery) to enable  business-aware change and incident management processes.

 

Read more to learn how IT organizations are using BMC Atrium Discovery to reduce unplanned downtime by:

  • Reducing the business impact of change
  • Better prioritizing incidents
  • Reducing incident resolution times

 

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