Business Service Management: Simplify and Automate IT

Version 2

    Business Service Management (BSM) is a comprehensive and unified platform that  simultaneously optimizes IT costs, demonstrates transparency, increases business  value, controls risk, and assures quality of service. BSM simplifies, standardizes, and  automates IT processes, so you can efficiently manage business services throughout their  lifecycle — across distributed, mainframe, virtual, and cloud-based resources. With BSM,  your organization has the trusted information it needs, so you can prioritize work based  on critical business services and orchestrate workflow across your IT management  processes and functions.


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