A proven and prescriptive approach to upgrading to the latest release of the BMC Remedy IT Service Management Suite
Many IT organizations are looking to increase their IT service management maturity and take advantage of expanded capabilities, such as integrated service catalogs, self-service portals, change management, and event management. With its best-practice ITIL processes, cross-domain workflow, and simplified integration effort, the BMC Remedy IT Service Management Suite provides the industry’s leading solution for doing just that. However, existing BMC Remedy customers may fear that moving from their current release, which is often a heavily customized installation, will require significant effort and investment.
Through the Accelerated Upgrade Service for IT Service Management, BMC dramatically simplifies the process of moving to the latest release of the BMC Remedy IT Service Management Suite, so you can start taking advantage of best-practice workflows more quickly and cost-effectively. Based on a proven and prescriptive approach, this service is designed to reduce project risk, minimize cost, and ensure an effective roadmap to success, often times in as little as 30 days.