A proven and prescriptive approach to implementing IT Service Management — in as little as 85 days
IT organizations recognize the need to reduce complexity and streamline support for the services they deliver to the business. Rapid Results for IT Service Management is BMC’s prescriptive method to accelerate the technology implementation for your IT service management initiative. With Rapid Results, you will achieve measurable value, with minimal implementation risk and reduced implementation time.
With BMC Software, you can quickly deploy core IT service management functionality and enable IT Infrastructure Library® (ITIL®) best practices across service desk optimization, service catalog and request management, service asset lifecycle, and comprehensive change and release management. The result is a successful IT service management initiative that clearly maps business needs to technology investments and requirements.