Remedy AR System - D2P - How to Export and Import D2P package between environments  INCLUDES VIDEO

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Remedy AR System Server


    APPLIES TO:

    Remedy AR, ITSM 18.x, 19.x, 20.x



    QUESTION:

    How to Export and Import D2P package between environments.

    Use-Case:

       
        
    • Build a D2P package on Development Environment

    •   
    • Export the D2P package as a zip file from Development Environment

    •   
    • Import the D2P package zip to QA Environment

    •   
    • Deploy and Validate the D2P package on QA Environment

    •   
    • Once package is deployed successfully on QA and validation is done, Import the same D2P zip to Production Environment

    •  


    ANSWER:

     

    Using MidTier Client, login to Development Server and access Deployment Management Console to create a D2P package. Refer document: Defining Package  for more details on package creation.
    Note: You can Export or Import deployment package from any server of the server group.

      
       
    • Once package is created, its Ready to Build. Select Build Option under Operations:

      

     

      
       
    • Once package is Built successfully, its Ready to Export

      

     

      
       
    • Select the package to Export as .zip file. Select Export option under Transfer Package:

      

     

      
       
    • You can view the zip file using 7-zip Utility:

      

               

    Using MidTier Client, login to QA or Production Server and access Deployment Management Console to Import this D2P zip

      
       
    • Select Import option under Transfer Package and choose the D2P zip:

      

      

     

      
       
    • Once Import is successful, package will be Ready to Deploy. Select Deploy option under Operations: 

      

     

      
       
    • Once package is deployed successfully, status will change to Deployed:

      


    References:
    Creating and deploying a package using BMC Remedy Deployment Application
    Using AR System Deployment Management Console

     


    Article Number:

    000373121


    Article Type:

    FAQ/Procedural



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