BMC Helix Remedyforce: Salesforce Maintenance Effect for Remedyforce Org

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    How is Remedyforce org impacted during Salesforce maintenance?

                       


    ANSWER:

    In addition to the three major releases each year, Salesforce is continuously enhancing  their application infrastructure for The (the) customers. 
    Salesforce publishes scheduled maintenances on trust.salesforce.com which, today, shows which shows next 12 month view. In order to minimize the impact of maintenance windows, Salesforce has rolled out read-only capabilities that enable customers to have read-only access to their data during these maintenance windows.
    For more detail information please go through the below given Salesforce Knowledge Article

    https://help.salesforce.com/articleView?id=000335669&type=1&mode=1


     


    Article Number:

    000371602


    Article Type:

    FAQ/Procedural



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