Why does a Synthetic Borland Silk Performer script return error "BrowserEngine: 32 - Internet Explorer request failed, INET_E_DOWNLOAD_FAILURE (0x800c0008)" in TrueSight Presentation Server (TSPS)?

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    PRODUCT:

    TrueSight Synthetic Transaction Monitor with Micro Focus Silk Performer


    COMPONENT:

    BMC Synthetic Transaction Execution Adapter


    APPLIES TO:

    TEA Agent - All Versions Borland Silk Performer - All Versions



    PROBLEM:

     

                         

    The following error message will appear in the TrueSight Presentation Server (TSPS) console and the Synthetic TrueLog while executing a Silk Performer Browser Driven Monitor (BDM) script on the Synthetic Transaction Execution Agent (TEA):

    BrowserEngine: 32 - Internet Explorer request failed, INET_E_DOWNLOAD_FAILURE (0x800c0008)

     


    SOLUTION:

     

    This error:

    INET_E_DOWNLOAD_FAILURE (0x800c0008)

    Is a Microsoft error code that means the following:

    INET_E_DOWNLOAD_FAILURE 0x800C0008 

    This error can be caused by many reasons.  Below are a few causes:
    1.  The download has failed (the connection was interrupted).
    2.  The Transmission Control Protocol (TCP) connection is reset.
    3.  It may be caused by a firewall or Internet service provider (ISP) blocking the browser.

     


    Article Number:

    000357476


    Article Type:

    Solutions to a Product Problem



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