Clicking on the Synthetic Metric Rules (SMR's) tab causes the message "Failed to get Synthetic Metric Rules" in TrueSight Presentation Server (TSPS) 11.0

Version 1
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight App Visibility Manager Server


    COMPONENT:

    App Visibility Portal


    APPLIES TO:

    TrueSight Presentation Server 11.0 App Visibility Manger 11.0



    PROBLEM:

    If TSPS 11.0.00 b311396812 is installed with App Visibility Manager 11.0 then the following issue will happen:
    1.  When clicking on the Synthetic Metric Rule tab the message "Failed to get metric rules" will be displayed. 


    SOLUTION:

    This issue is resolved by installing Application Visibility Manager Server 11.0 Fix Pack 3, Hotfix 2. 

    ftp://ftp.bmc.com/pub/tss/11.0/AVM/11.0.00.003.002/


    Article Number:

    000341221


    Article Type:

    Solutions to a Product Problem



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles