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Remedy AR System Server
BMC Remedy AR System Server 9.0/9.1
Customer is asking regarding their upcoming upgrade to version 9 of their remedy system what the status of compatibility is between Remedy 9 and MSSQL 2016.
I've used the compatibility matrix to look at this but couldn't find MSSQL 2016 listed there yet.
User Environment (near future):
AR Server: 9.0.00 / 9.1.00
CMDB: 9.0.00 / 9.1.00
ITSM: 9.0.00 / 9.1.00
SRM: 9.0.00 / 9.1.00
OS: Windows Server
1. SQL Server 2016 was not tested ARS 9.0/9.1 as SQL Server 2016 was not released when ARS 9.0/9.1 was released.
2. However as per the "And Higher" clause, ARS 9.0/9.1 will be supported on SQL Server 2008 and higher.
3. I would recommend you to first test this combination on your lower environments and in case you run across any issues you can report them to BMC Support.