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Track-It! 2020 R2
Track-It120.xx and above
The TI Infrastructure service will stop running if the Directory Importer is set to import from nested groups running into infinite loop.
No logs are created or the servicemanagement.log does not indicate this issue because the service terminates before it can write to the log files.
Nested Groups pointing to each other in a infinite loop
Remove the security groups that is configured within the nested groups that causes it to run into infinite loop.
Reconfigure Directory Importer selection/licensing with the edited groups.