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Remedy AR System Server
Smart Reporting Remedy
Predefined functions are not available when creating a calculated field.
Seems that the custom-function.xml is corrupt
1. Stop Smart Reporting service.
2. Go to the following location: \BMC Software\ARSystem\SmartReporting\appserver\webapps\ROOT\WEB-INF
3. Replace the "custom-function.xml" file with the one attached. (move the original file into a backup folder)
4. Start Smart Reporting service.