With CMDB version 9.1.08/19.08 and higher, a TrueSight Infrastructure Management (TSIM) server publish is taking long time to complete.

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    PRODUCT:

    TrueSight Infrastructure Management


    COMPONENT:

    TSIM Integration with CMDB and Publishing Server


    APPLIES TO:

    TSIM versions 11.3.01, 11.3.02, 11.3.03 with CMDB verson 9.1.08/19.08+



    PROBLEM:

    With CMDB version 9.1.08/19.08 and higher, a TrueSight Infrastructure Management (TSIM) server publish is taking long time to complete.

    Notification engine (NOE) is returning multiple records which causes TSIM pserver to repeatedly do graphwalk for all toplevel CIs.


    CAUSE:

    Product defects DRTPS-102/DRTPS-104/DRTPS-156


    SOLUTION:

    For TSIM version 11.3.01, download and install the latest hotfix from ftp://ftp.bmc.com/pub/TSIM/PATCHES/11.3.01/GA/

    For TSIM version 11.3.02, download and install the latest hotfix from ftp://ftp.bmc.com/pub/TSIM/PATCHES/11.3.02/

    For TSIM version 11.3.03, download and install the latest hotfix from ftp://ftp.bmc.com/pub/TSIM/PATCHES/11.3.03/

     


    Article Number:

    000329982


    Article Type:

    Solutions to a Product Problem



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