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BMC Digital Workplace Advanced - Active User
MyIT Service Broker
ALL DWP Catalog versions.
Problem Summary # DWP Catalog 1911 -If a user cancels a DWPC request that has a WO associated to it, there is no clues how the WO was cancelled
This behavior is consistent across all DWP catalog versions and it does also holds true if the collaborator cancel the request, his name is not getting recorded.
Steps to Reproduce :
Create a service in DWPC that creates a WO and publish that service.
Request that service.
Cancel that request from DWP.
There should be a Work info note that says that the WO was cancelled by the user