Remedy - AR System Server - How to bind SSL Certificates for the AR System Server using the AR TCP port?

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    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System Server


    APPLIES TO:

    AR System Server all versions.



    QUESTION:

    How to bind SSL Certificates for the AR System Server using the AR TCP port?


    ANSWER:

    The SSL is used to externally secure the communications from clients for outgoing communications.
    For AR Server side internal communications - incoming activity from any client - the SSL does not apply and the communication needs to be encrypted when using the AR API and the AR TCP port.

    The options available are:
    - Standard (this can be enabled out of the box).
    - Performance and Premium (more complex and need to be purchased).

    For more information:
    https://docs.bmc.com/docs/ars2002/configuring-bmc-remedy-encryption-security-909634565.html

    Additional information on how to set the SSL option
    Configuring SSL for the email engine
    https://docs.bmc.com/docs/ars2002/configuring-ssl-for-the-email-engine-909634555.html

    Configuring the Mid Tier web server for SSL certificate
    https://docs.bmc.com/docs/ars2002/configuring-the-mid-tier-web-server-for-ssl-certificate-909634331.html

    Configuring to consume over SSL or with client certificates
    https://docs.bmc.com/docs/ars2002/configuring-to-consume-over-ssl-or-with-client-certificates-909637967.html

    Configuring the REST API by using SSL certificates
    https://docs.bmc.com/docs/ars2002/configuring-the-rest-api-by-using-ssl-certificates-935628512.html

    If a vendor form is being used to retrieve data from an Active Directory/LDAP server for example:
    (Section) To configure the ARDBC LDAP plug-in
    https://docs.bmc.com/docs/ars2002/configuring-the-ardbc-ldap-plug-in-909634709.html

    If using AREA LDAP to authenticate users:
    Configuring the AREA LDAP plug-in
    https://docs.bmc.com/docs/ars2002/configuring-the-area-ldap-plug-in-909634730.html

    Remedy AR Server:- How to create keystore and import certificate for SSL/TLS
    https://communities.bmc.com/docs/DOC-94908

    Remedy - Server - How to import certificate for SSL/TLS
    https://communities.bmc.com/docs/DOC-48522


    Article Number:

    000370203


    Article Type:

    FAQ/Procedural



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