TrueSight Application Management (Portal Component) - Access for Dump Extraction

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    As we all know in TrueSight Application Management, we need to Download all Zips for Troubleshooting purposes from Portal Console.

     

    Whenever you try to access Portal URL - https://<SERVER FQDN>>:8101/portal-console, it will prompt you for Credentials (Username / Password).

     

    As now complete Account Management takes place from Remedy Single Sign-on (RSSO) we expect that Local Management Accounts will work from there.

     

    However, the case is different in case of Portal Console access even if you have added it as a Component in TSPS Console.

     

    Default (Username / Password) for ITAVM Portal Console - (admin/admin).

     

    As many of us find hard time finding the default credentials in the docs for Portal - console.