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BMC Atrium CMDB Suite
BMC Atrium Core
Atrium Integrator 9.x, 18.x, 19.x, 20.x
Atrium Integrator Job is unable to read file from a Secured Shared Drive.
Job is completing successfully but it is not reading file from shared drive.
- Atrium Integrator Jobs gets processed by diserver (Data Integration server) process.
- OOTB all process related to ARSystem including Diserver runs with System account.
- So make sure that System account has read access to the shared drive.
- If you are using different account for starting AR System then make sure that account is added in the permissions.