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BMC Digital Workplace Advanced
BMC Digital Workplace Basic
Digital workplace 20.xx
Q) Digital workplace 20.02 can we change the date format of the service request comment?
In DWP 18.05, the comment added to the request shows specific date and time as below
However, In DWP 20.02, the comment does not show exact date/time, it shows few <> ago
Answer : Currently, this is working as designed and cannot be configured. Request to raise an idea.