Week Starting September 14 2020
We have few more seats available in the following Instructor-Led Online class in:
About the Course:
BMC Remedy Action Request (AR) System provides the foundation for BMC Helix ITSM. It enables you to automate business processes without learning a programming language or using complex development tools. In this course, you learn how to administer Remedy AR System 20.x.
You will understand the tasks of an AR System administrator, from managing user access to maintaining an application. After a review of the knowledge and skills learned in the BMC Helix ITSM - AR System 19.x: Fundamentals Administering - Part 1 (WBT) course, you will dive into deeper concepts and technical aspects of Remedy AR System.
This course provides students with the information and hands-on lab exercises for administering Remedy AR System.