Remedy Smart Reporting - How to apply license expire notifications INCLUDES VIDEO

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    Smart Reporting Remedy


    APPLIES TO:

    All versions of Smart Reporting



    QUESTION:

    How to apply license expire notifications?


    ANSWER:

    1.- Go to Smart Reporting main page and log as siadmin to the default organization
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    2.- Go to License Management on the left side panel
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    3.- Expand "Reminder Schedule" and click on "Daily"
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    4.- Set the number of days and who will receive the notifications
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    5.- Close this window and make sure to check the rule that was created
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    Now a daily notification should be received 30 days before the license expires.



    Article Number:

    000236633


    Article Type:

    FAQ/Procedural



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