Truesight Server Automation (TSSA): Error when trying to import batch job - Failed to save object.

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    PRODUCT:

    BladeLogic Server Automation Suite


    COMPONENT:

    BladeLogic Application Server


    APPLIES TO:

    All Versions



    PROBLEM:

    Getting below error while importing job from one instance to another instance

    User-added image

    In the app server logs, below can be seen -

    [02 Aug 2019 10:18:08,237] [Client-Connections-Thread-15] [ERROR] [a696591b:Global_BLAdmins:10.196.2.184] [Client] Failed to save object. 
    SPropertySetInstanceOverriddenValueMap; Node Id = 6512
    ;deleted=false inherited=false instanceValueId=460083567 dataTypeId=1051 blValueId=2760695 sourceDataTypeId=0 propertyId=10012093 
    com.bladelogic.om.infra.mfw.util.BlException: Failed to save object. 
    SPropertySetInstanceOverriddenValueMap; Node Id = 6512;deleted=false inherited=false instanceValueId=460083567 dataTypeId=1051 blValueId=2760695 sourceDataTypeId=0 propertyId=10012093 
    .
    .
    .
    at com.bladelogic.om.infra.app.service.thread.BlBlockingThread.run(BlBlockingThread.java:104)
    Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The INSERT statement conflicted with the FOREIGN KEY constraint "FK63_BL_VALUE". The conflict occurred in database "BSA", table "dbo.bl_value", column 'bl_value_id'.


    CAUSE:

    Mismatch in the TSSA versions between source and destination environments


    SOLUTION:

    Issue occurs while importing jobs between different versions of TSSA.

    In this case, the versions were --

    Instance 1: 8.9.03.647
    Instance 2: 8.9.03.162


    Article Number:

    000172075


    Article Type:

    Solutions to a Product Problem



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