Unable to group based on the Track-It! Asset Type field in the Asset Management Grid Views in Track-It! 20.xx

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    PRODUCT:

    Track-It!


    COMPONENT:

    Track-It! 2020 R1


    APPLIES TO:

    Track-It! 20xx



    PROBLEM:

    When trying to customize the Asset Grid view to group based on any columns, the results do not show the grouping correctly.


    SOLUTION:

    Solution:

    When we customize the Asset Grid View and try to Group based on any specific column, the Grid View must be first saved then grouped by the specific column header.

    For example if you want to Group by the Track-It! Asset Type field, then you must first select the column and click on 'Group by This Field' under the Column drop-down menu.
    User-added image
    Then the Grid View must be saved as a Private View or Public View.
    The results are then displayed corrected based on the grouping.


    Article Number:

    000188896


    Article Type:

    Solutions to a Product Problem



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