This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
BMC Client Management
Any version of BMC Client Management (BCM)
How do I install relays?
Relays and clients share the same binaries, so the following Knowledge Articles (KAs) apply to relays as well, with some differences covered after:
Client Management: How to create and deploy Agent Rollouts to clients by using the pull mode - INCLUDES VIDEO
Client Management: How to deploy an agent through a GPO
If using a rollout of the push, make sure the following prerequisites are set before going any further: Client Management: Why does my rollout fail to deploy? - Rollouts prerequisites
The main difference between the installation of a relay and a client is the way these sub-node are configured in the rollout configuration:
1- Module Relay
2- Module Communication
- a static relay which would usually be the master, or a level 1 relay if any
- a backup relay which would be another relay or maybe the ip address of the master, instead of its hostname in case of issues with DNS
More information about the relay selection mechanisms in the official documentation here (12.9).
3- Specific settings for DMZ relays
If the relay that is being deployed is meant to be a DMZ relay (to manage devices in the WAN) other settings must be set: Client Management: How to limit "Queue Full" messages on DMZ Relays with dedicated parameters
The following KA explains why it is important to setup relays properly and how they work: Client Management: A quick overview on how packages and patches are sent to the target devices.