- By Ajay Singh, Vice President and General Manager of Service Assurance and Leslie Minnix-Wolfe, Senior Manager of Product Marketing for Proactive Operations, BMC Software
Managing cloud operations is analogous to running a large airline. In both cases, you have a relatively fixed set of assets for delivering services. You have to manage assets as efficiently as possible to deliver the most value and best service at the lowest cost. To meet these demanding and sometimes opposing requirements, you need to be flexible and manage proactively. That requires the right management processes, assets, and technology.