This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Customer Support Web
If this is a fresh registration, try clearing cache and logging in again.
- Clear cache or try another browser
- Go to bmc.com/support
- Login top right
- Make sure you are prompted to enter your email and password; otherwise, clear cache or start another type of browser if available.
- Go to the Manage Support ID tab
Still receiving "we apologize" or "support login" error, please contact firstname.lastname@example.org for further help. Thank you!