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BMC Digital Workplace Advanced
BMC Digital Workplace Basic
All the versions
- Login to the DWP Admin Console.
- Go to Configiration > Enhanced Catalog.
- provided all requested values and hit Save button.
Below error message pops up.
"There was a problem verifying the connection with your user account.The setting have been Saved.
Encountered an internal error. look at the application error logs for details"
This particular customer has a RSSO-DWPC integration.
They added integration user to the Realm which was getting used by hannah_admin user and the issue resolved.