TrueSight Automation Console 20.02 (OnPrem) | Helix Automation Console 20.02 (SaaS) - How to connect to end point manager version TSSA 8.9.04.0x

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Automation Console


    COMPONENT:

    TrueSight Automation Console


    APPLIES TO:

    TrueSight Automation Console 20.02 (OnPrem) | Helix Automation Console 20.02 (SaaS) | Helix Vulnerability Management for Servers (SaaS)



    PROBLEM:

    How to connect TrueSight Automation Console 20.02 (OnPrem TSAC) and Helix Automation Console 20.02 (SaaS) or Helix Vulnerability Management 20.02 (SaaS) to TrueSight Server Automation (TSSA) 8.9.04.(P1-P3)?
    By default these products/solutions can connect to TSSA 20.02.
    TSAC 20.02 Documentation System Requirements


    CAUSE:

    TSAC 20.02/Helix AC 20.02 uses some new REST API calls which are available only in TSSA 20.02.


    SOLUTION:

    TSAC 19.1/Helix Automation Console 19.11 supports TSSA end point manager version TSSA 8.9.04.01.
    TSAC 20.02/Helix Automation Console 20.02 supports TSSA end point manager version TSSA 20.02
    Below steps can be taken to connect to TSSA 8.9.04.P1-P3 (8.9.4 GA is not supported) from TSAC 20.02 or Helix AC 20.02:

       
    • Download the ZIP file from the FTP location ftp://ftp.bmc.com/pub/tsac/TSSA20.02_GA_REST.zip
    •  
    • Extract the contents to a temporary location.
    •  
    • Stop TSSA AppServer.
    •  
    • Navigate to :     
           
      • Windows: <TSSA-Install-Dir>/NSH\br\deployments\default\tomcat\webapps\
      •    
      • Linux: <TSSA-Install-Dir>/NSH/br/deployments/default/tomcat/webapps
      •   
    •  
    • Take a backup of the existing rest.war file in another folder outside of webapps. If you see a folder called rest then move the contents to another folder outside of webapps.
    •  
    • Copy the downloaded and extracted rest.war from the temporary location to this webapps folder.
    •  
    • Start TSSA App Server.
    Now TSAC 20.02 or Helix AC 20.02 can connect to TSSA 8.9.04 Px. 


    Checksum of the files: 
    cksum TSSA20.02_GA_REST.zip 
    1148767430 30208789 TSSA20.02_GA_REST.zip 

    cksum rest.war 
    4012783748 30331691 rest.war 

      

     


    Article Number:

    000188373


    Article Type:

    Solutions to a Product Problem



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