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BMC Helix Remedyforce Service Desk
Unable to Login to Self Service Error: Login is required to access this URL
View All access permission missing on "SelfService Images" and "SelfService Themes" object
Steps to resolve unable to log into Self Service error:
1. Login to Remedyforce as Admin
2. Navigate to Setup -> Sites
3. Click on Site Label -> Self Service -> click on button "Public Access Settings"
4. Select object settings and search for objects "SelfService Images" and "SelfService Themes"
5. Give Read and "View All" access
6. Click Save
7.Verify users are able to login in Self Service without error.
If above given solution does not resolves the issue , please follow the below given link .
For additional details see: