MainView Middleware Administrator - MVMA URL site can't be reached took long to respond

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    PRODUCT:

    MainView Middleware Administrator


    COMPONENT:

    BMC Middleware Management - Administration


    APPLIES TO:

    TrueSight Middleware Administrator MainView Middleware Administrator BMC Middleware Management - Administration



    QUESTION:

    Cannot login to MVMA Console, site can't be reached took long to respond.

    User-added image


    ANSWER:

    - Check for the errors in bmm.admin.log.
    - If you see exceptions like "Invalid system property jdk.tls.ephemeralDHKeySize" and errors like below: 
     

    Caused by: java.lang.IllegalArgumentException: Invalid system property jdk.tls.ephemeralDHKeySize  at sun.security.ssl.ServerHandshaker.<clinit>(ServerHandshaker.java:151)  ... 16 more 03 Mar 2020 14:11:58,428 WARN:qtp1879377257-44-selector-1:SelectorManager> Exception while notifying connection SslConnection@3030867e{NOT_HANDSHAKING,eio=-1/-1,di=-1} -> HttpConnection@75320e1c{IDLE},g=HttpGenerator{s=START},p=HttpParser{s=START,0 of 0} java.lang.NoClassDefFoundError: Could not initialize class sun.security.ssl.ServerHandshaker  at sun.security.ssl.SSLEngineImpl.initHandshaker(SSLEngineImpl.java:480)
      
    - Check the wrapper.conf file and see if there're any missing line breaks in properties mentioned. 
    - If so, change as per the below example.  
    From this : wrapper.java.additional.21=-Djdk.tls.ephemeralDHKeySize=2048wrapper.java.additional.22=-Dcom.bmc.mmadmin.CheckRequester=false  Change to : wrapper.java.additional.21=-Djdk.tls.ephemeralDHKeySize=2048 wrapper.java.additional.22=-Dcom.bmc.mmadmin.CheckRequester=false
      
      

     


    Article Number:

    000186967


    Article Type:

    FAQ/Procedural



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