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PATROL for Application Management
PATROL for Application Management (AM KM) version 10.7.00.02 TrueSight Presentation Server (TSPS) version 11.3.01 Hotfix 1 or later
After installing the PATROL for Application Management (AM KM) version 10.7.00.02 in the following environment:
- TSPS 11.3.01 Hotfix 1 and later
- TrueSight App Visibility Portal/Collector 11.3.01 Hotfix 1 and later
The business transactions are not being discovered under the App Visibility Agent for Java and/or App Visibility Agent for .NET applications in the AM KM within the TSPS console (Monitoring -> Devices screen).
The Application Diagnostic (AD) API were changed in TrueSight Operations Management (TSOM) version 11.03.01 Hotfix 1 and later environment, and this broke the AM KM functionality.
To resolve this issue, install the AM KM 10.7.00.03 hotfix. Below are the steps to download and install this hotfix:
Step 1) Download the AM KM 10.7.00.03 hotfix (file called APM_10.7.00.03.zip) from the following link:
Step 2) Extract the contents from the .zip file, and review the readme file for installation instructions.
Note: The prerequisite for the AM KM 10.7.00.03 hotfix is to have the AM KM 10.7.00.01 or AM KM 10.7.00.02 already installed.