DWP: Unable to see Catalog Items sorted when Company Preferred is selected

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Digital Workplace Advanced - Active User


    COMPONENT:

    BMC Digital Workplace Basic


    APPLIES TO:

    DWP 19.x



    QUESTION:

    DWP: Unable to see Catalog Items sorted when Company Preferred is selected

     


    ANSWER:

    When the filter "Company Preferred selected", it sort the company preferred items first followed by remaining items.
    You can see the small blue ribbon icon for the company preferred requests. 

    If you would like to get the entire catalog, you can click on A-Z or Z-A where it will not filter based on Company Preferred. 


     


    Article Number:

    000185494


    Article Type:

    FAQ/Procedural



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