How to reset your password - Support/Academy/Communities Account at

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    Customer Support Web


    Customer Support Web


    Password reset

    If you have forgotten the password to access your Communities, Academy or Support account you can reset it as follows: => Login => Login Help => Reset Password.

    Direct Link:

    Contact BMC
    While we do our best to design our Support Central resources so you can easily track down the answers to your questions, you can always reach out to our Customer Care team directly, for one-on-one support.
    You have several options for reaching customer support:

    • From the Support Central dashboard, click the ‘Contact Support’ menu link and then select your region from the drop down menu to access contact information for your region.

    • You can also simply email at any time with your website support query.


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