This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
TrueSight Synthetic Transaction Monitor with Micro Focus Silk Performer
BMC Synthetic Transaction Execution Adapter
Synthetic TEA Agent - All Versions Borland Silk Performer - All Versions
Synthetic TEA Agent(s) or scripts are failing in random manners. For instance:
- BMCTEAgent.exe/PerfRun.exe/PerfBrowser.exe consumes a lot of memory
- The Borland Silk Performer script fails due to the username or password not being entered, but when the Synthetic TrueLog is reviewed, it appears that everything was entered correctly
The Synthetic TEA Agent needs to run on a system with enough resources to run the TEA Agent. If there are any other products on the system, such as a BMC PATROL Agent, Virus scanner, etc, then the system must also have enough resources to run those products as well.
NOTE - If there is a Patrol Agent on the same system, then understand that the system not only needs enough resources to run the Patrol Agent, but it must also have enough resources to run the Knowledge Modules (KMs) that will also be deployed to that agent.