BMC Middleware and Transaction Management - Error messages in qpmon log file mentioning mon_calc_helper_aggregate_node and mon_calc_helper_add_integer_variants

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Middleware Monitor


    COMPONENT:

    BMC Middleware and Transaction Management


    APPLIES TO:

    TrueSight Middleware Monitor TrueSight Middleware Transaction Monitor BMC Middleware and Transaction Management BMC Middleware Management - Performance and Availability BMC Middleware Management - Transaction Monitoring



    PROBLEM:

     

    Seeing error messages similar to the ones below in qpmon.log:

      

    mon_calc_helper_aggregate_node: mon_calc_helper_add_variants failed, perhaps the variant types don't match (old=10, new=7
    mon_calc_helper_add_integer_variants: the types of the target_variant (10) and the to_add_variant (7) are different.
    mon_calc_helper_aggregate_node: mon_calc_helper_add_variants failed, perhaps the variant types don't match (old=10, new=7


    This may immediately occur after an agent upgrade from v7 to v8, but may also occur without an apparent reason.

     


    CAUSE:

    Bad or corrupt data in the agent's checkpoint.bin file. May be data written by V7.


    SOLUTION:

     

    Distributed systems:

      
       
    • Stop the agent and the extensions
    •  
    • remove the "checkpoint.bin" file from the agent directory
    •  
    • Start the agent and extensions
      

    z/OS:

      
       
    • Stop the agent and extensions
    •  
    • Delete the RTSPCHK and RTSPXML datasets
    •  
    • Customize the JRTSPXML member (in <HLQ>.INSTALL.CNTL library)
    •  
    • Submit the job
    •  
    • Start the agent and extensions.

     


    Article Number:

    000064275


    Article Type:

    Solutions to a Product Problem



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