BMC Helix Remedyforce Can We See How Many Chats are in a Queue in Helix Remedyforce Chat?

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    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    Can We See How Many Chats are in a Queue in Helix Remedyforce Chat?


    ANSWER:

    At present we don't have this feature in Remedyforce chat. Please feel free to vote for an idea on our communities site: https://communities.bmc.com/ideas/21230
     


    Article Number:

    000182531


    Article Type:

    FAQ/Procedural



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