BMC Atrium Core CMDB- ERROR (106): No entry is specified for this statistical operation.; BMC.CORE:BMC_FileSystem, null

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    PRODUCT:

    BMC Atrium Core - CMDB


    COMPONENT:

    BMC Atrium Core - CMDB



    PROBLEM:

    While running the ADDM to CMDB sync we were getting the following Error message:
    ERROR (106): No entry is specified for this statistical operation.; BMC.CORE:BMC_FileSystem, null
     


    SOLUTION:

     

    It was related to Data problem in cmdb.

      

    ADDM was trying to build an relation between CI’s,  FileSystem CI was expecting an source CI to build this relationship, which was not present. Hence it was throwing back an no entry found error.

    Run the cmdb diag utility and try to fix the Orphan CI's for the troublesome class.

      

    If fixing the CI's does not resolve the issue than try to delete the orphan CI's if there are any for the troublesome class and rerun the sync

    Follow steps from below link to see on how to fix or delete weak orphan members:
    https://docs.bmc.com/docs/display/public/ac91/Correcting+orphaned+weak+members

      

     

     


    Article Number:

    000151548


    Article Type:

    Solutions to a Product Problem



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