"I/O problem while getting data from host xyz (Port monitor) in BMC Performance Manager Portal"

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    BMC Performance Manager Portal


    BMC PM Portal


    BMC Performance Manager Portal 2.9.10 , where port monitoring is set


    The following error can be seen in the portal GUI when attempting to perform  port monitoring  

    "I/O problem while getting data from host XXXXX: (Port monitor 'portmon' Pramalet)"

    Follow the steps below :
    1: Change the Timeout for Connect to 5000 millisecond which is 5 seconds be default. The property can be found in the rsm.properties file on the RSM


    Save the file

    2: Restart the RSM service and check if port monitoring is working 


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