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BMC Helix Remedyforce Service Desk
BMC Helix Remedyforce Bullet Numbered List in a Table Copied From MS Outlook To Rich Text Field
While copying a bulleted ( Numbered ) list in a Table ( HTML Table ) from MS Outlook into a Rich Text field, the sequence of the numbers of the bullet is ignored. This is a Salesforce limitation. You can refer to the following idea on Salesforce: https://success.salesforce.com/ideaView?id=0873A000000U3dMQAS