BMC Helix Remedyforce Bullet Numbered List in a Table Copied From MS Outlook To Rich Text Field

Version 2
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    BMC Helix Remedyforce Bullet Numbered List in a Table Copied From MS Outlook To Rich Text Field
     


    ANSWER:

    While copying a bulleted ( Numbered ) list in a Table ( HTML Table ) from MS Outlook into a Rich Text field, the sequence of the numbers of the bullet is ignored. This is a Salesforce limitation. You can refer to the following idea on Salesforce: https://success.salesforce.com/ideaView?id=0873A000000U3dMQAS
     


    Article Number:

    000182400


    Article Type:

    FAQ/Procedural



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles