Week Starting February 10 2020
We have few more seats available in the following Instructor-Led Online class in:
About the Course:
In this course, we will introduce you to the configuration and use of the following add-ons available in the BMC Helix solution:
- BMC Helix Chatbot makes it easy for employees to access IT information and services using natural language, across any channel they choose, without even leaving their current application.
- BMC Helix Cognitive Automation allows you to train the system to analyze the data entered on the tickets and then suggest appropriate categorizations for tickets, thus reducing resolution time and business costs.
- BMC Helix Multi-Cloud Service Management enables organizations to effectively manage IT services in a hybrid, multi-provider environment. It provides out-of-the-box integrations to address advanced service management challenges related to cloud services and to enable DevOps teams to work seamlessly with multiple applications.
Important Note: The BMC Certified Associate: Helix Add-Ons 19.x Online Exam is included with the BMC Helix Add-Ons 19.x: Fundamentals Administering course. Taking the exam and pursuing certification is optional.