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BMC Helix Remedyforce Service Desk
How to Remove the Submit a Ticket Option from the Self Service in BMC Helix Remedyforce?
If for some reason you would like to remove the "Submit a Ticket" section from the Self Service, you can follow these steps.
- Go to Remedyforce Administration tab
- Under Configure Self Service select Tile Visibility and Order
- Uncheck the Submit a ticket option
- Verify it is not displaying anymore on the Self Service