Track-It! 2019 Migration from 11.4 to 2019 stalls with a java heap space error

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    PRODUCT:

    Track-It!


    COMPONENT:

    Track-It! 2019 R3


    APPLIES TO:

    Track-It! 2019



    PROBLEM:

     

    The following error is noticed in the logs when the migration tool stalls while Migrating data from Track-It! 11.4 to Track-It! 2019:

    java.lang.OutOfMemoryError: Java heap space

     


    CAUSE:

    This issue occurs when java handles a large number of data which causes a memory leak resulting in OutOfMemoryError.


    SOLUTION:

    Solution:

       
    1. Close the Track-It! Migration Tool.
    2.  
    3. Go to -> <MigrationToolInstallDir>\pdi-ce-6\data-integration
    4.  
    5. Edit the Spoon.bat file.
    6.  
    7. Search for PENTAHO_DI_JAVA_OPTIONS in that file.
    8.  
    9. Change "-Xmx512m" option to "-Xmx2048m" as shown in the screenshot below
      

    User-added image

      

     

      
       
    1. Finally, re-run the migration tool.

     


    Article Number:

    000180990


    Article Type:

    Solutions to a Product Problem



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