Value gets cleared out when switching between statuses

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    FootPrints Suite Software Package


    APPLIES TO:

    Footprints 20.19.03



    PROBLEM:

    Steps to Reproduce:
    1. Crate workspace using attached template
    2. Create a new project
    3. Save the ticket
    4. Change the phase to Planning and then Execution and Monitoring
    5. Change Phase to Closure, right away switch back to Execution and Monitoring
    6. Notice that all the previous value disappeared from the form


    Actual Results:

    Value gets cleared out when switching between phases


    Expected Results:

    Value should not clear when switching between phases

    Who is affected: All Users

    Workaround: NA


    CAUSE:

    DEFECT DRZNZ-14067


    SOLUTION:

     

                         
                                                       
    This issue is under review by the engineering team and this article will be updated when more information is available.

     


    Article Number:

    000180887


    Article Type:

    Solutions to a Product Problem



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