This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
BMC Helix Remedyforce Service Desk
Can Salesforce Platform Licenses Users Subscribe to a Report on BMC Helix Remedyforce?
Yes, from Salesforce Spring 19 this feature is available, make sure your users have below permissions:
- To subscribe to reports in Lightning Experience and Classic, you need the Subscribe to Reports user permission
- To subscribe other people to reports in Lightning Experience and Classic, you need the Subscribe to Reports: Add Recipients user permission.