TrueSight Operations Management: Infrastructure Tuning

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    Welcome to the TrueSight Operations Management page where we will openly discuss topics for TrueSight Infrastructure Management and TrueSight Presentation Server.

     

    If you are new to TrueSight, have a look at our TrueSight Overview and review the product capabilities and key benefits below:

     

    • TrueSight Infrastructure Management reduces mean time to repair (MTTR) with smart event management and cloud-ready operational analytics.
    • Enterprise monitoring and event management – Detect, analyze, and take action on events impacting the business
    • IT operations analytics – Use behavioral learning and log analytics to reduce MTTR
    • Broad and deep coverage – Out-of-the-box coverage for key technology vendors, and customizable integrations via SDKs, scripts, and Sentry Monitoring Studio
    • ITSM integration – Integrate TrueSight with Remedy for automated ticket creation, enrichment, and routing
    • Cloud-ready – Monitor the health and performance of infrastructure and application resources across a multi-cloud environment

     

    Key Benefits
    Reduce event volume by decreasing event noise through analytics
    Decrease false alarms by up to 90%Lower mean time to repair by up to 75%
    Warn IT when a metric is trending out-of-band, up to 3 hours before a baseline is breached, with predictive analytics
    Resolve 40% more incidents automatically

     

    TrueSight Presentation Server and TrueSight Infrastructure Management are both widely used as part of the TrueSight Operations Management environment.

    Having such key product components does often come with a few challenges.

    The purpose of this document is to mention some of the product areas which have garnered more attention over the years. The goal is to provide details about these topics to help customers, like you, avoid some of the issues which other customers have endured.

     

    The TSOM product is very robust and has many integrations which leaves a lot of room for issues or areas where things can get a bit mess. Here are some of the topics which we see most often in Support. The intent is to provide additional resources to help avoid some of the many issues seen as a result of the topics below:

     

    • Java Memory Management
    • Health check/Tuning
    • Self-Health monitoring
    • Secure Certificates
    • High Availability Configuration/Setup

     

     

    Java Memory Management

     

    Health check/Tuning

     

    Self-Health monitoring

     

    Secure Certificates

     

    High Availability Configuration/Setup

     

    Interested in Webinars? Keep an eye on our TrueSight Best Practices Webinar Calendar to sign up for the next topic of interest