S0C4 Abend in MainView as ????????(????????+********)

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    PRODUCT:

    MainView Infrastructure



    PROBLEM:

    PAS shows the following abend:

    IEA794I SVC DUMP HAS CAPTURED:
    DUMPID=001 REQUESTED BY JOB (BBISA113)
    DUMP TITLE=BBM/ZE ABEND S0C4, PSW=074C2000 A431CA56, ASID=00E7
    -P/00E7/00E7/0032, ????????(????????+********)
     


    SOLUTION:

    These are symptoms described in Technical Bulletin (ID 666) — An S0C4 abend may occur in MainView identified as ????????(????????+********):   http://documents.bmc.com/supportu/documents/47/86/514786/514786.pdf

    Fixing PTFs are:

    6.3.00
    BQY1984
    BQU1947 if running Next Generation Logger (NGL) 10.4.00
    BQU1946 if running Next Generation Logger (NGL) 10.3.00

    6.2.00
    BQY1671
    BQY1983
    BQU1947 if running Next Generation Logger (NGL) 10.4.00
    BQU1946 if running Next Generation Logger (NGL) 10.3.00

    6.1.01
    BQY1672
    BQY1658
    BQU1947 if running Next Generation Logger (NGL) 10.4.00
    BQU1946 if running Next Generation Logger (NGL) 10.3.00

     


    Article Number:

    000174747


    Article Type:

    Solutions to a Product Problem



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