BMC Helix Remedyforce Is it Possible to Transfer Unused Chatter External License to Salesforce Platform License

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    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    Is it Possible to Transfer Unused Chatter External License to Salesforce Platform License in Remedyforce?


    ANSWER:

    There is no option to transfer licenses from Chatter External to Salesforce Platform even if the Chatter licenses are unused in the Org.
    If more Salesforce Platform licenses are needed the licenses need to purchased form BMC.
     


    Article Number:

    000175046


    Article Type:

    FAQ/Procedural



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