BMC Helix Remedyforce Details about Chatter External License in Remedyforce

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    Need details about Chatter External License in Remedyforce.


    ANSWER:

    Chatter External License is for users who are outside of your company’s email domain. These external users, also called customers, can be invited to Chatter groups that allow customers. Customers can access information and interact with users only in the groups they’re invited to. They have no access to Chatter objects or data. Chatter External users can view user profiles, but they can’t edit them.
    For more details, please review the document below.
    https://help.salesforce.com/articleView?id=users_license_types_chatter.htm&type=5

     


    Article Number:

    000175045


    Article Type:

    FAQ/Procedural



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