MainView Viewer opening blank configurations

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    MainView Infrastructure


    COMPONENT:

    MainView Explorer


    APPLIES TO:

    All Versions of MainView Explorer



    QUESTION:

    Unable to successfully save and open a configuration in MVE Viewer.
    My configuration has a container with several views of imported data. When I go to open configuration, it opens the container, but it's empty. When I save the configuration I'm not seeing any errors, then when I go to open it, It opens all of my containers, labelled by their appropriate name, but they're empty.


    ANSWER:

    Issue is exporting data to one directory and the configuration to another.
    They must all be in the same directory, which is normally enforced by
    a setting in the user's ini file. 

    Example Screen Shot. Configuration and Views are located in C:\mainview
    User-added image
     
     


    Article Number:

    000175701


    Article Type:

    FAQ/Procedural



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