V18.05 to V19.11 Helix ITSM New Feature Releases.docx

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    Many a times when we are in discussion with our customers we do not have handy document that collates all new features version by version especially for the customers who are on version earlier than 18.05 and are asking for the new updates that are documented in one place.


    This is a High Level document that can help you for your quick reference for all the New Features that are released from V18.05 onward.