BMC Helix Remedyforce How to export Approval Process Records Using Data Loader

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    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    BMC Helix Remedyforce How to export Approval Process Records Using Data Loader
     


    ANSWER:

    Data Loader can be used to export Approval Process information.

    The Approval process information is held in the following Objects:

       
    • ProcessInstance - Represents an instance of a single, end-to-end approval process.
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    • ProcessInstanceStep - Represents one work item in an approval process.
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    • ProcessInstanceWorkItem - Represents a user’s pending approval request.
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    • ProcessInstanceHistory - This read-only object shows all steps and pending approval requests associated with an approval process. This object is not exposed via API and cannot be accessed using Data Loader.
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    • After clicking Export in Data Loader, check the Show All Salesforce Objects box to select these objects.
      
    Reference:
    https://help.salesforce.com/articleView?id=000325675&type=1&mode=1


      

     


    Article Number:

    000175790


    Article Type:

    FAQ/Procedural



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